Our Health and Safety procedures guarantee a Covid-19-free stay to our guests without changing The Place Firenze’s concept of hospitality: we are still your elegant and exquisitely intimate home in Florence, offering the same personalized service that makes us renowned the world over. The privacy and distancing which have always been features of our 20 rooms and suites at The Place Firenze have never been more important.


Moreover, to stop the spread of Covid-19 and protect our employees and guests, we have introduced rigorous new procedures:


Employee Protocols:

  • All team members receive special training on hygiene and sanitization protocols
  • Each department follows strict cleaning procedures to ensure the continuous disinfection of all working spaces and surfaces
  • Staff members' temperature are checked daily
  • Back-of-house cleaning has been stepped up, focusing on frequently touched surfaces


Cleaning Protocols:

  • Guest rooms and public areas are disinfected daily using anti-Covid-19 products certified by EcoLab
  • Public areas, elevators, doors and all frequently touched surfaces are disinfected regularly
  • Hand sanitizer gel is available in all public areas including reception and restaurant



  • Complimentary breakfast will be served à la carte in the restaurant or delivered by room service
  • Our indoor restaurant and outdoor terrace have been rearranged to ensure that guests are safely distanced
  • All our kitchen staff wear full personal protection equipment


Guest Experience:

  • Social distancing and the wearing of face masks are mandatory for both staff and guests inside the hotel
  • All guests will receive a welcome pack containing hand sanitizer and face mask
  • Guests will receive detailed information about our Health and Safety procedures prior to arrival, so they can help us ensure a safe environment for all
  • We work exclusively with partners (transportation companies, guides, DMCs, gyms etc) who provide us with details of their anti-Covid-19 Health and Safety protocols